At Urte Paula, we are trying to give our customers the best possible experience, similar to what you would receive from a local shop.
Everything is becoming more and more automated, with less physical interaction and we want to provide a friendly, supportive experience for all of our customers.
We can communicate with our customer via Whats App Chat where you can contact and leave us a message to your personal dedicated agent, webchat for someone who doesn't have Whats App and our Mobile and Office number on the contact us page, making us very accessible and easy to get a hold of.
If you have a question, just ask, we are here to help.
All our furniture is chosen through popularity, fashion trends, market research and inspirational pieces. We are continually making new agreements with other suppliers to give our customers lots of choice.
We want our customers to be happy with their purchases.
Urte Paula has relationships with all the suppliers and manufacturers of the furniture we provide. We are continually growing this to give our customers more choice. You will receive the full manufacturer's warranty with every purchase from www.urtepaula.com
Interior Home Design
Urte Paula can help you choose the right product to suit your room. We offer Interior Design across the UK and you can book one of our interior designers to come and create a bespoke room/house just for you. Or you can ask for assistance in matching products to suit your environment.
Premium Furniture Ranges
We understand what it can be like to purchase online without actually seeing and touching the product itself. So we want you to know that all the manufacturers on this site are hand chosen to ensure you receive a quality product. If you have specific questions about any of our furniture, please ask and we will help you as much as possible.
Customer Service Is Our Top Priority -
Our top priority is to provide excellent customer service. From the point an order is placed, we will aim to ensure that YOU, the customer is kept up to date through all points of the sale and delivery, as well as following up with after sales support to ensure that you are completely satisfied with your purchase.
You can contact us on What's App, WebChat or the mobile/office numbers.
With our Price Check Guarantee it gives our customers comfort knowing that when purchasing from Urte Paula, they are buying at competitive prices.
100% Safe and Secure Online Shopping
We want you to have 100% confidence when making your purchases with us online. That’s why we offer payment options with the most trusted providers of online transactions. When placing an order on urtepaula.com, your credit card information is encrypted and none of the digits of your card are stored.